Data-Tech's management recognised that the services provided by
the company were unique that is data capture is the first step
in information gathering by any organisation.
This
first step has to be completed accurately and efficiently. The
management therefore created the organisation based on the
following principles.
Professional know-how
Data-Tech is a member of The Data Centre Group and this has
enabled them to access expertise and personel who have a
complete know-how of data capture and data processing.
Efficient and highly motivated staff
Data Capture, by nature is a monotonous job (19,000 to 20,000
key depressions per minutes) and the management developed
creative schemes (sharing and rewarding success concept) to
motivate the staff to consistently improve speed and accuracy.
The company has been very successful in retaining staff - a
large percentage of the has been working for the company for
more than 15 years.
Quality services and support
Data-Tech is proud to state that they have constantly achieved
and maintained 99.99% accuracy rate. The minimum turn-around
time for data capture and data processing is 24 hours for
example credit card merchant slips, application forms and extra.
The time required for data capture is dependent of the type of
data, the client's business requirement, the type of
verification and processing required.
The
service quality assurance has ensured a constant stream of
repeat business-locally and from overseas.
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